BUZZBEAT
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App support

Help with the BUZZBEAT iOS and Android apps.

Contact app support

Email hmedia@hmedia.co.

To help us identify the problem, include:

  • Your device model and whether you use iOS or Android.
  • Your operating system version and BUZZBEAT app version.
  • What happened and what you expected to happen.
  • The affected article URL, if the issue concerns a story.

You may include a screenshot, but remove passwords, payment details and other sensitive information first.

Reading and bookmarks

Reading articles, searching and loading images require an internet connection. You can read without an account. Bookmarks are stored on your device; they save references to stories, not full offline article downloads.

Privacy requests

Send app privacy questions and requests to access, correct or delete personal information to hmedia@hmedia.co. Describe your request without sending passwords or identity documents.

Corrections and rights

For a factual correction, include the article URL and the detail you believe is inaccurate. For copyright or other rights requests, identify the article or image and explain the right concerned. App readers can send either request to hmedia@hmedia.co.